Last Updated: June 23, 2025
Vinculum Care is committed to protecting the privacy and security of the personal information of our clients, prospective clients, caregivers, and website visitors. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our services, apply for training or employment, or interact with our website.
By accessing or using our services, you agree to the terms of this Privacy Policy.
We may collect various types of information, including personal data, to provide our home health care services and manage our training and recruitment programs.
Contact Information: Name, address, email address, phone number.
Demographic Information: Date of birth, gender.
Health Information (for clients): Medical history, current health conditions, medication lists, care needs, emergency contacts. This information is collected to provide appropriate care and is handled with the utmost confidentiality.
Employment/Application Information (for caregivers/applicants): Resumes, professional licenses/certifications, employment history, references, training qualifications, background check information (with your consent).
Financial Information: Payment details for services (if applicable).
Communication Content: Any information you provide when you communicate with us via phone, email, forms, or our website.
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times.
Usage Data: Information about how you use our website, such as clicks, scrolling, and time spent on pages.
Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience, analyze website usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.
We use the information we collect for various purposes, including:
Providing and Managing Services: To deliver home health care services to our clients, create care plans, schedule appointments, and coordinate care.
Recruitment and Training: To process applications, evaluate candidates, conduct background checks, enroll individuals in our free training programs, and manage caregiver employment.
Communication: To respond to your inquiries, provide updates about our services or your application, and send important notices.
Improving Our Services: To analyze usage patterns, gather feedback, and enhance the quality and effectiveness of our care, training, and website.
Marketing and Promotion: To inform you about our services, training opportunities, and special offers that may be of interest to you, consistent with your communication preferences.
Legal and Safety: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of Vinculum Care, our clients, employees, or others.
Billing and Payments: To process payments for services rendered.
We may share your information with third parties only in the following circumstances and with appropriate safeguards:
With Your Consent: We will share your personal information when we have your explicit consent to do so.
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as IT support, payment processors, background check services, and training platform providers. These providers are obligated to protect your information and only use it for the purposes for which we disclose it to them.
Healthcare Professionals (for clients): With other healthcare providers involved in your care, such as doctors, nurses, or specialists, to ensure coordinated and effective treatment.
Legal Requirements: When required to do so by law, court order, or governmental regulation, or to respond to a subpoena or similar legal process.
Business Transfers: In connection with a merger, acquisition, sale of assets, or other corporate transaction involving Vinculum Care, your information may be transferred as part of the assets.
Protection of Rights: To protect the rights, property, or safety of Vinculum Care, our clients, employees, or the public.
Caregiver Placement (for caregivers): Information relevant to your skills and availability may be shared with prospective clients to facilitate placement.
We do not sell your personal information to third parties for their marketing purposes.
We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
You have certain rights regarding your personal information:
Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccuracies.
Opt-Out of Marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.
Data Portability: You may request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Deletion: You may request the deletion of your personal information, subject to certain legal obligations or legitimate business purposes.
Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We may require verification of your identity before processing your request.
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services and website are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Vinculum Care
info@vinculumcare.com
(810) 479-9647
Thank you for trusting Vinculum Care with your information.
