Privacy Policy

Who we are

Vinculum Care LLC, 1530 Pine Grove Ave, Suite 1, Port Huron, MI 48060. Phone (810) 479-9647. Email info@vccares.com.

Information we collect

• Contact details you submit: name, phone number, email address, and city or ZIP.
• Information about the care you are seeking, which may include health-related details you choose to share.
• Employment application details such as certifications, availability, and work experience.
• Consent records: the date and time of your submission, your IP address, the exact consent wording shown to you, and the page URL where you submitted the form.
• Basic technical data such as browser user agent.

Calls and text messages

If you check the SMS consent box on one of our forms, you agree to the following:

I agree to receive calls and text messages from Vinculum Care at the phone number provided, including messages sent by automated means. Consent is not a condition of purchasing any service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Consent is never a condition of receiving care or being considered for employment, and the checkbox is never pre-selected. You can reply STOP to any message to opt out, or HELP for assistance. Message frequency varies and message and data rates may apply.

We do not sell your phone number, and we do not share it with third parties for their own marketing. We share it only with service providers who help us operate our phone and messaging systems, and only so they can deliver our messages to you.

How we use your information

• To respond to care inquiries and schedule consultations.
• To review and follow up on employment applications.
• To provide and coordinate care services.
• To keep records that demonstrate your communication consent.
• To meet legal, regulatory, and payer requirements.

Health information

Our forms may collect health-related information. We treat it as confidential and limit access to staff who need it to respond to your request or provide care. Where applicable law, including HIPAA, governs your information, we handle it in accordance with those obligations.

Retention and security

We retain submissions and consent records for as long as needed to serve you and to satisfy legal and audit requirements. Form submissions are stored in access-restricted systems and are not readable from this public website.

Your choices

You can opt out of text messages at any time by replying STOP, and you can ask us to update or delete your information by calling (810) 479-9647 or emailing info@vccares.com.

Changes

We may update this policy. The revised version will be posted on this page.